Last updated:1 October 2023

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At LoveKairos.com, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data. By accessing or using our website, you consent to the practices described in this policy.

 

1. Information We Collect

We collect the following types of personal information:

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1.1. Name:

We collect your name when you interact with our website, such as submitting inquiries or signing up for newsletters, offers, and information on services like retreats.

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1.2. Email:

We collect your email address for the following purposes:

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- Responding to inquiries: We use your email address to reply to your questions, comments, or requests submitted through our contact forms.

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- Marketing emails and Service Information:

With your explicit consent, we may send you marketing communications, including newsletters, offers, and information on services such as retreats, to keep you informed about our products and services.

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1.3. Medical History:

LoveKairos.com may collect and store medical history information only when you voluntarily provide it for the purpose of obtaining personalized services, such as healthcare recommendations or product recommendations. Your medical history data will be treated with the highest level of confidentiality and will be used solely to ensure that the services provided do not interfere with any existing medications you may be taking.

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2. How We Use Your Information

We use the information collected for the following purposes:

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2.1. Responding to Inquiries:

We use your name and email address to respond to your inquiries, comments, or requests submitted through our website.

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2.2. Marketing Communications:

If you have provided consent, we may use your email address to send you marketing communications, such as newsletters, offers, and information on services, including retreats, to keep you informed about our products and services.

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2.3. Personalized Services and Medication Compatibility:

f you provide your medical history data, we may use it to offer personalized healthcare recommendations and ensure that the services provided do not interfere with any existing medications you may be using. Your medical history data will only be used for this purpose with your explicit consent.

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2.4. Providing Information on Services:

We may use your personal contact details to provide information about services, including retreats, that you have expressed interest in or booked. This information will help us keep you informed about event details, schedules, and any updates related to the services.

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3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

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3.1. Service Providers:

We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

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3.2. Legal Compliance:

We may disclose your information when required by law, regulation, or in response to a legal process, such as a court order or subpoena.

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4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights and Choices:

You have the following rights regarding your personal information:

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5.1. Access:

You can request access to the personal information we hold about you.

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5.2. Rectification:

You can request corrections to inaccurate or incomplete personal information.

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5.3. Deletion:

You can request the deletion of your personal information, subject to legal and contractual obligations.

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5.4. Withdraw Consent:

You can withdraw your consent for receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

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6. Retention of Personal Information:

We retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The specific retention period for your data may vary based on the following criteria:

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6.1. Legal Obligations:

We may be required to retain certain personal information for compliance with applicable laws, regulations, or governmental orders. For example, financial transaction records may be retained for tax and accounting purposes for a legally mandated duration.

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6.2. Business Purposes:

We retain personal data as long as it is necessary for the purposes for which it was collected and to operate our business. This includes maintaining user accounts, providing services, and improving user experiences.

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6.3. User Preferences:

In cases where your personal information is processed based on your consent, we will retain it until you withdraw your consent. You can withdraw your consent at any time by following the instructions in this Privacy Policy or by contacting us directly.

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6.4. Data Deletion Requests:

If you request the deletion of your personal data as outlined in Section 8 of this Privacy Policy, we will make reasonable efforts to promptly delete the data, subject to any legal or regulatory obligations that require us to retain certain information.

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6.5. Inactive Accounts:

In cases where you have not interacted with our services for a defined period, we may deactivate or delete your account to ensure the security of your personal information. After the applicable retention period, we will securely delete or anonymize your personal data to prevent its unauthorized access or use.

If you have questions or concerns about the retention of your personal information or wish to request the deletion of your data, please contact us using the contact details provided in this Privacy Policy.

7. User Rights Regarding Data:

We respect your rights concerning your personal data and provide you with the following options for managing your information:

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7.1. Right to Access:

You have the right to request access to the personal information we hold about you. To exercise this right, please contact us using the contact details provided in this Privacy Policy.

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7.2. Right to Rectify:

If you believe that the personal information we have about you is inaccurate or incomplete, you have the right to request corrections or updates to your data by contacting us using the contact details provided in this Privacy Policy

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7.3. Right to Delete:

You have the right to request the deletion of your personal data, subject to legal and contractual obligations. To request the deletion of your data, please contact us using the contact details provided in this Privacy Policy.

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7.4. Right to Restrict Processing:

You have the right to request restrictions on the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to its processing. To request processing restrictions, please contact us.

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7.5. Right to Data Portability:

You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller. To exercise this right, please contact us.

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7.6. Right to Withdraw Consent:

If you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw your consent for marketing communications, you can use the unsubscribe option in our emails or contact us directly.

To exercise any of the rights mentioned above or if you have questions or concerns regarding your personal data and privacy, please contact us at campusofkairos@gmail.com. We will respond to your requests within a reasonable timeframe and in accordance with applicable data protection laws.

Please note that we may need to verify your identity before fulfilling certain requests to protect your privacy and security.

8. Data Transfer:

If you transfer user data to other countries or third parties, explain the safeguards in place to ensure data protection during these transfers.

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9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with the "Last updated" date.

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10. Contact Us:

 If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at campusofkairos@gmail.com.

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11. Consent for Data Collection:

By using the website, users consent to the collection, processing, and storage of their personal data as outlined in the Privacy Policy.

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By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.